Satisfaction Guarantee

Satisfaction Guarantee
We at Flowlow are dedicated to your complete satisfaction. That is why we offer a comprehensive satisfaction guarantee on all our products. When you buy a product from us, you have the opportunity to try it and in case of dissatisfaction you can get your money back within 101 days.

How our satisfaction guarantee works:

  1. Buy and experience our product with peace of mind. We are convinced of its quality and effectiveness.
  2. If for any reason you are not satisfied with your purchase, please contact our dedicated customer service team. We will listen attentively and make sure to assist you through the return process.
  3. Simply return the product to us together with a valid receipt or invoice. We recommend that you insure and track the shipment for your own security (shipping costs are at your own expense).
  4. Once we have received the returned product and confirmed the validity of your documentation, we will refund your purchase or issue you a credit card if you have previously used a credit card or gift card for the purchase.

Please note:

  • Our satisfaction guarantee only applies once per share.
  • You must present a valid receipt or invoice as proof of your purchase.
  • Please note that our satisfaction guarantee only applies to private individuals and not business purchases.
  • The warranty does not cover damage caused by improper maintenance or use of the product for purposes for which it was not intended.

We wish to emphasize that we do not assume responsibility for indirect or consequential damages that may arise as a result of your or third parties' use of our products.

At Flowlow, we strive to deliver the highest quality products and provide first class customer service. Your satisfaction is our priority and we are committed to meeting your expectations to the best of our ability.

Contact our customer service team at kundeservice@flowlow.dk if you have questions, concerns or wish to use our satisfaction guarantee. We are ready to help you with any request you may have.